Covid-19 Update

Lighthouse Theatre has suspended all performances until Thursday 30th April.

(updated: 31 March 2020 - 5pm)

This is in accordance with the restrictions on gatherings as per the Covid-19 advice from the State Government.

Lighthouse Theatre is in discussions with all the producers of upcoming events with the view to reschedule as many as possible to new dates. This process is in motion, and we are working as quickly as possible to sort the details out. We are very appreciative of your patience whilst we sort this situation out.

Upcoming Events affected by this change:

Echoes of the Jazz Age - 3 April : POSTPONED until 11 September 2020
Taylor Henderson A Team Tour - 4 April : POSTPONED until 19 December 2020
Victorian State Ballet - Snow White - 18 & 19 April : POSTPONED until 12 & 13 June 2020
Morning Music - Salute to the ANZAC's - 22 April : POSTPONED until 4 November 2020
Didirri Raw Stuff Tour - 24 April : POSTPONED until 12 November 2020
Leaving Jackson - 22 May : POSTPONED until 30 October 2020
You & I Rachel Beck & Michael Cormick - 28 May : POSTPONED until 11 November

Sales are currently on hold for other events in May whilst we work through these with the producers. Ticket holders for these events will be contacted as soon as we have these sorted out.

If you hold tickets for upcoming events:

Rest assured, we want to look after our dedicated patrons, and will be ensuring we are fulfilling our obligations under the Ticketing Code of Practice.

We will be contacting customers for each performance that they hold tickets for via SMS & Email with an update once it is confirmed.

CANCELLED PERFORMANCES: Where a performance is cancelled, we will contact you as soon as possible to process your refund. Please do not call us - wait for us to call you. This ensures we are processing these as quickly as possible.

RESCHEDULED PERFORMANCES: Where a performance is rescheduled, the tickets you currently hold will be automatically valid for the new date. You do not need to call us or pickup new tickets. If you are unable to attend the rescheduled date, a refund will be available at the time of notification.

Box Office:

Our box office is currently closed to in-person transactions until further notice (at least 30 April). This is to protect our staff and patrons, and allow us to focus on processing the changes to performances. Tickets for future events are still available via our website, and purchasing tickets via the phone is welcomed.

Lighthouse Theatre Website:

Please refer to our website for the latest update on any performances if you currently do not hold tickets to that performance. We are updating this as changes occur.

The closure  will be reviewed over the coming weeks as advice from the State Government is received, and updates provided via our social media channels, email and website.

COVID-19 Updates:

For further information regarding the Coronavirus response, please visit:

Warrnambool City Council: Click Here

Victorian Department of Health and Human Services: Click Here

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Lighthouse Theatre Covid-19 Update

 

All performances at the Lighthouse Theatre until April 30 have been suspended, due to the restrictions on gatherings.

Management is working with producers to reschedule performances where possible.

For the latest update on upcoming performances, please visit our website www.lighthousetheatre.com.au.
All ticket holders to postponed or cancelled events will be contacted.

In accordance with the Ticketing Code of Practice, refunds will be made where a performance is cancelled or if a ticket holder cannot attend the new performance date.

The suspension of performances will be reviewed as Government advice is updated. The Box Office remains closed to in-person transactions until 30th April as well, however we are available by phone during our regular business hours.

TToensure we can process these changes and updates most efficiently, please avoid contact us for an update on your event tickets and check the website for details. If your query isn't solved, please feel free to call us. We also welcome all other queries you may have.

The Lighthouse Theatre staff appreciate your patience during this time.